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Limited Feature control panel??


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#1 BraveX

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Posted 11 November 2008 - 11:06 AM

Is this something new in RVSkin?

When customers log into cPanel they get a screen that says "Limited-Feature Control Panel". Then it has the username and password. And below it it has another login for "Full-featured Control Panel" with "Admin Password" field.

The weirdest thing of all is that the customer's logins don't work for either field. This is only for one account plan I have (the lowest one that does have limited features).

I've never seen this before and am puzzled. Especially puzzled that the logins aren't working.

Any ideas?

#2 pairote

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Posted 11 November 2008 - 11:40 AM

Yep. It is RVSkin feature. End-user has enabled 'User-Feature Manager'. If all login failed, please login using 'root or reseller' password. It will not open full feature control panel. Go to Preference/User-Feature Manager and disable it. Then logout, and try to login using end-user password again. User will see the full feature control panel. If he want 'User-Feature Manager' again, he can re-enable it and reset all related password.

#3 BraveX

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Posted 11 November 2008 - 03:47 PM

Thank you for the fast reply. That solved it.