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Error installing RVSitebuilder


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#1 HageHosting

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Posted 29 August 2011 - 04:59 AM

I cannot install the sitebuilder. I am running under FreeBSD
ioncube is installed.
[root@server01 /usr/local/rvglobalsoft/rvsitebuilderinstaller]# ls -l /ioncube/
total 5602
-rw-rw-r-- 1 root wheel 10553 Oct 12 2010 LICENSE.txt
-rw-rw-r-- 1 root wheel 2018 Jan 21 2011 README.txt
-rw-rw-r-- 1 501 100 1329 May 18 2007 ioncube-encoded-file.php
-rw-rw-r-- 1 501 100 26401 Dec 10 2006 ioncube-loader-helper.php
-rwxr-xr-x 1 501 100 283060 Jul 4 2007 ioncube_loader_fre_4.1.so
-rwxr-xr-x 1 501 100 278164 Jul 4 2007 ioncube_loader_fre_4.2.so
-rwxr-xr-x 1 501 100 278964 Jul 4 2007 ioncube_loader_fre_4.3.so
-rwxr-xr-x 1 501 100 290132 Jul 4 2007 ioncube_loader_fre_4.3_ts.so
-rwxr-xr-x 1 501 100 280756 Jul 4 2007 ioncube_loader_fre_4.4.so
-rwxr-xr-x 1 501 100 293236 Jul 4 2007 ioncube_loader_fre_4.4_ts.so
-rwxr-xr-x 1 501 100 266996 Jul 4 2007 ioncube_loader_fre_5.0.so
-rwxr-xr-x 1 501 100 273748 Jul 4 2007 ioncube_loader_fre_5.0_ts.so
-rwxr-xr-x 1 501 100 738292 Jul 4 2007 ioncube_loader_fre_5.1.so
-rwxr-xr-x 1 501 100 762868 Jul 4 2007 ioncube_loader_fre_5.1_ts.so
-rwxr-xr-x 1 501 100 731028 Jul 4 2007 ioncube_loader_fre_5.2.so
-rwxr-xr-x 1 501 100 760660 Jul 4 2007 ioncube_loader_fre_5.2_ts.so
-rw-rw-r-- 1 root wheel 154301 Jun 2 15:15 loader-wizard.php


And when i run the installer i get this error.
root@server01 /usr/local/rvglobalsoft/rvsitebuilderinstaller]# ./DaPreInstall.sh
Please Wait...
===== Start for PreInstallRVSitebuilder =====
-- Deleted old rvsitebuilderinstaller plugin....OK
-- CreateCpMode for validate....OK
-- Make .rvsitebuilder....OK
-- Make sources....OK
-- Make packages ....OK
cp: illegal option -- a
usage: cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file target_file
cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file ... target_directory
cp: illegal option -- a
usage: cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file target_file
cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file ... target_directory
cp: illegal option -- a
usage: cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file target_file
cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file ... target_directory
-- Copy Rvsitebuilderinstaller plugin....OK
Failed loading /ioncube/ioncube_loader_lin_5.2.so: Cannot open "/ioncube/ioncube_loader_lin_5.2.so"
./DaPreInstall.sh-config: not found

Installer cannot detect your system information, you have to install ionCube loader manually.
Remove all files in /ioncube folder
Download the correct ionCube loader from http://www.ioncube.com/loaders.php
Extract the loader in /ioncube

-- Validate and install IoncLoader....OK
chmod: -R: No such file or directory
chmod: /usr/local/directadmin/plugins/rvsitebuilderinstaller: No such file or directory
======= End for PreInstallRVSitebuilder =======
PreInstallRVSitebuilder successfully updated.
[root@server01 /usr/local/rvglobalsoft/rvsitebuilderinstaller]#

#2 rvstaff

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Posted 29 August 2011 - 10:40 AM

Have you followed the directions in this link yet?
http://support.rvsit...mod_id=2&id=251

If so and nothing helps, please submit a support ticket at http://support.cpanellicense.com
Disclose root access to your server. We need to investigate the issue. In case dedicated IP address required to access your server, please add 58.137.81.9 to your allowed host list. We cannot help unless we see your problem.

#3 HageHosting

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Posted 29 August 2011 - 12:43 PM

I am affraid to do that fix because there is no rvsitebuilder dir in the ./diradmin/plugins/ section
[root@server01 ~]# cd /usr/local/directadmin/plugins/
[root@server01 /usr/local/directadmin/plugins]# ls -l
total 2
drwxr-xr-x 9 diradmin diradmin 512 Oct 5 2010 installatron
[root@server01 /usr/local/directadmin/plugins]#

#4 apiruk

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Posted 30 August 2011 - 04:02 PM

I cannot install the sitebuilder. I am running under FreeBSD
ioncube is installed.
[root@server01 /usr/local/rvglobalsoft/rvsitebuilderinstaller]# ls -l /ioncube/
total 5602
-rw-rw-r-- 1 root wheel 10553 Oct 12 2010 LICENSE.txt
-rw-rw-r-- 1 root wheel 2018 Jan 21 2011 README.txt
-rw-rw-r-- 1 501 100 1329 May 18 2007 ioncube-encoded-file.php
-rw-rw-r-- 1 501 100 26401 Dec 10 2006 ioncube-loader-helper.php
-rwxr-xr-x 1 501 100 283060 Jul 4 2007 ioncube_loader_fre_4.1.so
-rwxr-xr-x 1 501 100 278164 Jul 4 2007 ioncube_loader_fre_4.2.so
-rwxr-xr-x 1 501 100 278964 Jul 4 2007 ioncube_loader_fre_4.3.so
-rwxr-xr-x 1 501 100 290132 Jul 4 2007 ioncube_loader_fre_4.3_ts.so
-rwxr-xr-x 1 501 100 280756 Jul 4 2007 ioncube_loader_fre_4.4.so
-rwxr-xr-x 1 501 100 293236 Jul 4 2007 ioncube_loader_fre_4.4_ts.so
-rwxr-xr-x 1 501 100 266996 Jul 4 2007 ioncube_loader_fre_5.0.so
-rwxr-xr-x 1 501 100 273748 Jul 4 2007 ioncube_loader_fre_5.0_ts.so
-rwxr-xr-x 1 501 100 738292 Jul 4 2007 ioncube_loader_fre_5.1.so
-rwxr-xr-x 1 501 100 762868 Jul 4 2007 ioncube_loader_fre_5.1_ts.so
-rwxr-xr-x 1 501 100 731028 Jul 4 2007 ioncube_loader_fre_5.2.so
-rwxr-xr-x 1 501 100 760660 Jul 4 2007 ioncube_loader_fre_5.2_ts.so
-rw-rw-r-- 1 root wheel 154301 Jun 2 15:15 loader-wizard.php


And when i run the installer i get this error.
root@server01 /usr/local/rvglobalsoft/rvsitebuilderinstaller]# ./DaPreInstall.sh
Please Wait...
===== Start for PreInstallRVSitebuilder =====
-- Deleted old rvsitebuilderinstaller plugin....OK
-- CreateCpMode for validate....OK
-- Make .rvsitebuilder....OK
-- Make sources....OK
-- Make packages ....OK
cp: illegal option -- a
usage: cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file target_file
cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file ... target_directory
cp: illegal option -- a
usage: cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file target_file
cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file ... target_directory
cp: illegal option -- a
usage: cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file target_file
cp [-R [-H | -L | -P]] [-f | -i | -n] [-lpv] source_file ... target_directory
-- Copy Rvsitebuilderinstaller plugin....OK
Failed loading /ioncube/ioncube_loader_lin_5.2.so: Cannot open "/ioncube/ioncube_loader_lin_5.2.so"
./DaPreInstall.sh-config: not found

Installer cannot detect your system information, you have to install ionCube loader manually.
Remove all files in /ioncube folder
Download the correct ionCube loader from http://www.ioncube.com/loaders.php
Extract the loader in /ioncube

-- Validate and install IoncLoader....OK
chmod: -R: No such file or directory
chmod: /usr/local/directadmin/plugins/rvsitebuilderinstaller: No such file or directory
======= End for PreInstallRVSitebuilder =======
PreInstallRVSitebuilder successfully updated.
[root@server01 /usr/local/rvglobalsoft/rvsitebuilderinstaller]#



Have you followed


ssh to your server as root and download the installer using the command below

mkdir /usr/local/rvglobalsoft/
cd /usr/local/rvglobalsoft/
rm -rf /usr/local/rvglobalsoft/rvsitebuilderinstaller
rm -f /usr/local/rvglobalsoft/rvsitebuilderinstaller.tar
wget http://download.rvgl...erinstaller.tar
tar -xvf rvsitebuilderinstaller.tar
rm -f /usr/local/rvglobalsoft/rvsitebuilderinstaller.tar
/usr/local/rvglobalsoft/rvsitebuilderinstaller/DaPreInstall.sh

Go to Directadmin >> Admin level >> RVSiteBuilder Installer
installer using the command below

perl /usr/local/rvglobalsoft/rvsitebuilderinstaller/autoinstaller.cgi

After complete the installation go to Directadmin >> RVSiteBuider Admin and configure the database.


If so and nothing helps, please submit a support ticket at http://support.cpanellicense.com
Disclose root access to your server. We need to investigate the issue. In case dedicated IP address required to access your server, please add 58.137.81.9 to your allowed host list. We cannot help unless we see your problem.