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Get protocal by hostname failed cannot install RVsitebuilder

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#1 HostMe



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Posted 04 August 2012 - 02:00 PM


Rvsitebuilder is installed on my server and I have been using it for last couple of months. I got to know that there is an update for the sitebuilder and I tried to update it via WHM and get this error.

license.rvglobalsoft.com port 80 > Get protocal by hostname failed < .

I have bought my license from a reseller of RVsitebuilder and I checked my IP for license verification and it is fine. I removed Rvsitebuilder completely and reinstalled it. But error comes again.

Does anyone know how to fix this? I have attached a screenshot.

Thank you.

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#2 rvstaff


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Posted 07 August 2012 - 01:20 PM

Please submit a support ticket at http://support.cpanellicense.com , we need more details for investigating your problem.
Provide your IP and server login information to let our staff access to your account to check it.