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Problems with license during installation

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#1 latinpos



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Posted 30 August 2012 - 09:49 PM


When we try to install RVSitebuilder, the process stops on the following step:

License Information
Validate Your License Pass
Product Information Unknown
License Expired Date xxx.xxx.xxx.xxx(xxx.xxx.xxx.xxx) is not found.

Could you assist with this?

#2 rvstaff


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Posted 31 August 2012 - 11:42 AM

This problem occurred by NAT or FIREWALL on your server. So, please submit a support ticket at http://support.cpanellicense.com and specify the error (inckuded IP in the errro) to us. We can help.