After upgrading to a new server and getting a new license, I have been trying to install RV Site Builder with no success and finally decided to ask for help. When going to the installer, everything passes in the pre-install check. I accept the license agreements and start the install. The port check, installer update and license check pass just fine. Then with the "Download Packages" in orange, it just hangs and doesn't do anything even when letting it sit for a day.
Any help that can be provided would be appreciated!
Installation Stops At Download Packages
1 reply to this topic
Posted 19 November 2012 - 03:04 PM
Please submit a support ticket at http://support.cpanellicense.com , we need more details for investigating your problem. Please provide root access to your server and screenshot of yhe error. In case dedicated IP address required to access your server, please add 126.96.36.199 to your allowed host list.